X1bet Terms & Conditions – Complete Guide to Using Malaysia's Betting Platform

In this Terms & Conditions document, the following terms carry the meanings set out below unless the context requires otherwise:

• "x1bet" or "Platform" refers to the x1bet-khelo.com website, the x1bet mobile app, and all services provided by x1bet to its users.
• "User" or "Member" refers to any individual who has registered an account and is using x1bet's services.
• "Account" refers to the personal account registered by a User on the x1bet platform.
• "Balance" refers to the total cash funds available in the User's Account at any given time.
• "Bonus" refers to any additional credits, free spins, cashback, or other promotional benefits credited to the User's account.
• "Rollover" or "Wagering Requirements" refers to the total wagering amount a User must reach before bonus funds become eligible for withdrawal.
• "Services" refers to all products offered by x1bet, including Sports Betting, live casino, online slots, and any other products launched from time to time.
• "Terms" refers to this Terms & Conditions document in its entirety, including all amendments made from time to time.

Section headings in this document are for reference purposes only and do not affect the interpretation of the content. Words in the singular include the plural and vice versa, as the context requires.

To register and use x1bet's services, you must meet all of the following eligibility requirements:

• Be at least 18 years old at the time of registration. x1bet does not accept registrations from individuals below this minimum age requirement under any circumstances.
• Is a resident of Malaysia and accesses the platform from within Malaysia.
• Have full legal capacity to enter into a binding agreement under Malaysian law.
• Not currently prohibited by law, regulation, or prior terms from using x1bet's services.
• Does not hold an x1bet account that is currently active or that was previously terminated due to a breach of terms.
• Acting on your own personal behalf and not on behalf of any third party.

X1bet reserves the right to request identity verification documents (KYC — Know Your Customer) at any time to confirm a user's eligibility. Failure to provide the required documentation within the specified timeframe may result in account suspension or termination. The KYC process is an industry-standard safeguard designed to protect users and the integrity of the platform.

Registering an x1bet account is free and open to all individuals who meet the eligibility requirements set out in Section 2. By registering, you agree to:

• Providing accurate, current, and complete information as requested in the registration form, including your full name, a valid Malaysian phone number, email address, and date of birth.
• Keeping your account information accurate and up to date at all times.
• Keep your account password confidential and do not share it with any other party.
• Notifying x1bet immediately if you suspect any unauthorised access to your account.
• Being fully responsible for all activity that occurs under your account.

Each user is only permitted to hold one active account at x1bet. Creating multiple accounts — whether using the same or different information — is a serious violation of these Terms. x1bet uses automated detection systems to identify duplicate accounts based on device, IP address, payment information, and usage patterns. Should this violation be confirmed, x1bet reserves the right to hold, deduct, or forfeit all balances and bonuses across all associated accounts.

X1bet reserves the right to reject any registration application or close an existing account for reasons deemed appropriate at the platform's sole discretion, including but not limited to the provision of false information, misuse of the platform, or conduct that violates these terms.

X1bet accepts deposits via the following Malaysian payment methods. All transactions are conducted in Malaysian Ringgit (RM):

The terms relating to deposits are as follows:

• The minimum deposit is RM 10 per transaction.
• All deposits are processed automatically in under 30 seconds once the transaction is confirmed by the payment provider.
• You must use a payment method registered in your own name. x1bet does not accept deposits from third-party accounts.
• X1bet does not charge any additional fees for deposits. However, your payment service provider may impose their own charges, which are beyond x1bet's control.
• X1bet reserves the right to decline or hold deposits that raise suspicions of fraud, money laundering, or a breach of terms.
• If your deposit has not been credited within 30 minutes, please contact our customer support team with proof of the transaction for prompt assistance.

Winnings withdrawals on x1bet are subject to the following conditions:

• The minimum withdrawal amount is RM 30 per transaction.
• Withdrawals will be processed to the same payment method used for the deposit (where applicable) as an anti-money laundering measure.
• All verified withdrawal requests will be processed within 15 minutes, including weekends and public holidays.
• X1bet reserves the right to request identity verification (KYC) before processing withdrawals that exceed certain limits or where unusual account activity is detected.
• If there is a remaining bonus balance that has not met the rollover requirement, only deposited funds and winnings derived from those deposited funds (not bonus funds) are eligible for withdrawal. Bonus funds that have not fulfilled the rollover requirement cannot be withdrawn.
• X1bet does not charge any fees for withdrawals. The amount you receive is the full value of what you requested.
• Withdrawals subject to fraud investigations may be delayed until the investigation is concluded. x1bet will notify you of any such delays.

To ensure a smooth withdrawal process, make sure your payment account details are always up to date and match the name on your x1bet account. Name mismatches are the most common cause of withdrawal processing delays and can be avoided entirely by keeping your information consistent.

All bonuses and promotions offered by x1bet are subject to the specific terms and conditions stated alongside each offer. The general bonus terms for x1bet are as follows:

• The welcome bonus (100% match up to RM 1,000) is available to new users making their first deposit only. It does not apply to existing users or users who open a new account after a previous account has been terminated.
• Only one deposit bonus may be active on an account at any one time. Claiming a new bonus while an existing bonus is still active (rollover not yet fulfilled) will cancel the existing bonus without compensation.
• Rollover is calculated based on the total amount of qualifying bets placed. Voided bets, arbitrage bets, or bets that breach the terms may be excluded from the rollover calculation.
• For Sports Betting, a minimum odds of 1.80 is required for a bet to count 100% towards the rollover. Bets placed at lower odds will be counted at a reduced rate.
• For live casino games (including baccarat, roulette, and blackjack), bets are counted 20% towards the deposit bonus rollover. This means a RM 100 wager on baccarat counts as RM 20 towards the rollover.
• Slot bets are counted 100% towards the rollover for all titles except progressive slots, which may be excluded — the exclusion list is displayed on the promotions page.
• Bonuses that have not met their rollover requirements within the specified timeframe will expire and be automatically forfeited. The original deposited amount remains in the account and may be withdrawn.
• X1bet reserves the right to modify, suspend, or terminate any promotion at any time for operational, technical, or compliance reasons.

Any attempt to abuse the bonus system — including but not limited to creating multiple accounts, using automated software to fulfil rollover requirements, or coordinating between accounts to obtain bonuses fraudulently — will result in the cancellation of all related bonuses and winnings, and may lead to permanent account termination.

X1bet's Sports Betting section covers over 30 sports, including football (Malaysia Super League, EPL, La Liga), badminton, e-sports (MLBB, VALORANT, CS2), and more. The following terms apply to all sports bets:

• All bets are final once confirmed by the system. No cancellations or amendments to bets are permitted after confirmation has been received.
• The odds displayed at the time a bet is placed are the odds used to calculate winnings, except in cases of an obvious technical error — in which x1bet reserves the right to void the bet and refund the staked amount.
• Postponed or delayed matches will be handled in accordance with the relevant sports rules. In general, bets remain valid if the match is played within 24 hours of the originally scheduled time.
• In cases where a match cannot be concluded (abandoned before an official result), bets will be settled based on the official ruling from the relevant sports governing body.
• Live (in-play) betting markets are subject to real-time visual updates. x1bet is not responsible for any delays in statistical updates caused by third-party providers.
• The minimum stake for Sports Betting is RM 1 and maximum limits vary by sport, league, and bet type. Current limits are displayed in the betting interface.

X1bet uses sports data services from internationally accredited providers to ensure the accuracy of match results. In the event of a discrepancy between results displayed on x1bet and the official results from the relevant sports governing body, the official results from that governing body shall serve as the final reference.

Casino and gaming services at x1bet include online slots, live casino (baccarat, roulette, blackjack, dragon tiger), and game shows. The following conditions apply:

• All slots games use RNG (Random Number Generator) technology that is independently audited by internationally accredited bodies. The RTP (Return to Player) value for each game is displayed transparently within the game information.
• Live casino games are provided by licensed providers such as Evolution Gaming, Ezugi, and Pragmatic Play Live — all holding licences from internationally recognised regulatory bodies.
• In the event of a technical disruption during gameplay (such as an internet disconnection or system failure), all bets in progress will be settled based on x1bet's server records, not what was displayed on the user's screen. Server records are final and binding.
• Minimum and maximum betting limits for each game and table are displayed before you begin a session.
• X1bet is not liable for any losses arising from statistically valid game outcomes, even where the result is unfavourable to the user. All games are random and fair — unfavourable outcomes are a natural part of games of chance.

A free demo mode is available for most slot titles. Demo mode requires no deposit and does not generate real-money winnings — it is intended for entertainment and practice purposes only. Switching from demo mode to real-money mode requires a sufficient balance in your account.

X1bet users are prohibited from engaging in the following conduct. Violating any of the items below may result in account suspension or termination without notice, and forfeiture of all balances:

• Registering more than one account or providing false information during registration.
• Using the x1bet platform for money laundering or financing of illegal activities.
• Using automation software, bots, scripts, or any third-party tools to access or interact with the x1bet platform without authorisation.
• Exploiting any technical errors, software bugs, or system vulnerabilities with the intent of gaining unauthorised advantage. Users who discover such errors are required to report them to x1bet customer support.
• Betting on both sides of the same market (arbitrage) or colluding with other users to exploit the bonus system or gain an unfair advantage.
• Harassing, insulting, threatening, or behaving offensively towards x1bet customer support staff or other users across any of the platform's communication channels.
• Sharing your account login credentials with others or allowing another person to access your account.
• Attempting to access another user's account without authorisation.

X1bet reserves the right to investigate any account showing signs of the behaviour listed above. During the investigation period, withdrawals from the account in question may be placed on hold. x1bet will inform the user of the investigation outcome within a reasonable timeframe.

X1bet reserves the right to suspend or terminate a user's account in the following circumstances:

• The user is in breach of any part of these Terms & Conditions.
• There is suspicious or unusual activity on the account that requires further investigation.
• The user provided false or misleading information during registration or the KYC process.
• The user requests self-exclusion through the Responsible Gaming tool.
• X1bet is required to do so by law, regulation, or court order.

Users may also request voluntary account closure at any time by contacting x1bet customer support. Once an account is closed at the user's request, any eligible cash balance (not subject to ongoing investigations or unfulfilled rollover requirements) will be refunded via the original payment method within 3 business days.

X1bet provides its platform on an "as-is" basis and makes no guarantee that services will always be available without interruption or error. In particular:

• X1bet shall not be liable for any loss or damage arising from platform unavailability due to maintenance, technical failure, or circumstances beyond x1bet's control.
• X1bet is not liable for any legitimate betting losses — wins and losses in gambling are risks consciously accepted by the user.
• X1bet is not liable for any indirect, consequential, special, or punitive damages arising from the use of the platform, even if x1bet has been informed of the possibility of such losses.
• X1bet's total maximum liability to any user under any circumstances shall not exceed the net deposit amount made by that user in the 30 days preceding the date the liability claim is raised.

X1bet is committed to promoting responsible gaming as a core part of how we operate. Our platform provides the following self-control tools, which any user can activate from their account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit limits. These limits take effect immediately and cannot be increased within the specified period.
• Loss Limit: Set a maximum net loss amount you are willing to absorb within a specified period.
• Betting Limits: Set a cap on the maximum bet size allowed per transaction.
• Cooling-Off Period: Suspend access to your account for 24 hours, 7 days, 30 days, or a custom period of your choosing.
• Self-Exclusion: Close your account for 3 months, 6 months, 1 year, or permanently. During the self-exclusion period, no new account may be registered using the same details.

If you need assistance or have found it difficult to control your gambling habits, x1bet encourages you to make use of these tools or contact our customer support team for immediate help. Visit Responsible Gaming our page contains further information and links to professional support resources. x1bet's services are for users aged 18 and above only.

X1bet collects and processes users' personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Information collected — including name, contact details, payment information, and platform activity data — is used solely for the following purposes:

• User identity and eligibility verification (KYC process).
• Processing of deposits, withdrawals, and other financial transactions.
• Provision of customer support services.
• Fraud prevention and legal obligation compliance.
• Sending account-related and promotional communications (subject to your communication preferences).

X1bet does not sell, rent, or share your personal data with third parties for their marketing purposes without your explicit consent. For full details on how we collect, use, and protect your data, please read Privacy Policy our complete policy.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or related to these Terms shall first be referred to amicable negotiation between the parties involved.

If a dispute cannot be resolved through negotiation within 30 days, it will be referred to binding arbitration in accordance with the rules applicable in Malaysia. The arbitration decision is final and binding on both parties.

You agree that any legal or equitable claims arising from or related to your use of the x1bet platform shall be filed exclusively in courts with jurisdiction in Malaysia.